PRIVACY POLICY

Conscious Coupling Framework

Effective Date: June 5, 2026 | Last Updated: June 5, 2026

This Privacy Policy describes how Michael Bulva, operating as Conscious Coupling Framework ("we," "us," or "our"), collects, uses, and protects your personal information when you visit www.consciouscouplingframework.com, purchase our products, subscribe to Harmonia, or interact with any of our services. By using our website or services, you agree to the practices described in this policy.

1. Who We Are

Conscious Coupling Framework is operated by Michael Bulva, based in North Vancouver, British Columbia, Canada. We offer relationship education resources including books, digital guides, and the Harmonia AI relational wellness platform.

Contact: [email protected]

Website: www.consciouscouplingframework.com

2. Information We Collect

We collect the following types of personal information:

(a) Information you provide directly:

Name and email address when you purchase a product, subscribe to our email list, or sign up for Harmonia
Payment information (processed securely by Stripe — we do not store your full card details)
Email address when you download a digital product through BookFunnel
Any information you voluntarily share when contacting us or interacting with Harmonia

(b) Information collected automatically:

Browser type, device type, and operating system
IP address and approximate geographic location
Pages visited, time spent on site, and referring URLs
Cookie data (see Section 7 below)

3. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders (books, digital downloads, Harmonia subscription)
To deliver digital products through BookFunnel
To send order confirmations, receipts, and delivery information
To send email communications you have opted into (newsletters, updates, promotions)
To operate and personalize your experience with Harmonia
To improve our website, products, and services
To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

Contract performance — to fulfill your purchase or subscription
Legitimate interests — to improve our services and communicate with customers
Consent — for email marketing communications (you may withdraw consent at any time)
Legal obligation — where required by applicable law

5. Third-Party Services

We use the following third-party services that may process your personal information on our behalf:

Kajabi — our website hosting and e-commerce platform. Handles product sales, email delivery, and customer management. Privacy policy: kajabi.com/privacy

Stripe — payment processing. Your payment information is transmitted directly to Stripe and is not stored on our servers. Privacy policy: stripe.com/privacy

BookFunnel — digital product delivery. Collects your email address for the purpose of delivering your ebook. Privacy policy: bookfunnel.com/privacy

Supabase — database infrastructure for Harmonia. Stores conversation and session data for the Harmonia platform. Privacy policy: supabase.com/privacy

Anthropic — AI infrastructure powering Harmonia. Processes conversation inputs to generate responses. Privacy policy: anthropic.com/privacy

Amazon KDP — distribution of print and Kindle editions of our books. Your purchase data through Amazon is governed by Amazon's privacy policy.

Each of these services has their own privacy policies governing their use of your data. We encourage you to review them.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:

Purchase and transaction records are retained for 7 years for tax and legal compliance
Email marketing list membership is retained until you unsubscribe
Harmonia session data is retained to maintain conversation continuity and may be deleted upon request
Website analytics data is retained for up to 26 months

7. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:

Essential cookies — necessary for the website to function (cannot be disabled)
Analytics cookies — help us understand how visitors use our site (may be disabled)
Marketing cookies — used to deliver relevant content and track campaign performance (may be disabled)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to access — request a copy of the personal data we hold about you
Right to correction — request that inaccurate data be corrected
Right to deletion — request that your personal data be deleted (subject to legal retention requirements)
Right to withdraw consent — withdraw consent for email marketing at any time by clicking 'unsubscribe' in any email
Right to data portability — request your data in a portable format
Right to object — object to processing of your data for certain purposes

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Canadian residents: This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

EEA/UK residents: You have the right to lodge a complaint with your local data protection authority.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure payment processing through Stripe, and access controls on our systems.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

10. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

11. International Data Transfers

We are based in Canada and our services are primarily operated from Canada. If you are located outside Canada, your information may be transferred to and processed in Canada and other countries where our third-party service providers operate (including the United States). By using our services, you consent to this transfer.

12. Links to Other Websites

Our website may contain links to third-party websites, including Amazon, social media platforms, and other resources. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.

13. Harmonia-Specific Privacy Notice

Harmonia is our AI-powered relational wellness platform. When you use Harmonia:

Your conversation inputs are processed by Anthropic's AI infrastructure to generate responses
Session data including conversation history is stored in our database to maintain continuity between sessions
We do not use your Harmonia conversations for advertising purposes
You may request deletion of your Harmonia conversation history at any time by contacting us

Harmonia is intended for adults 18 and over. It is not a substitute for professional mental health support.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify you by email. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Michael Bulva — Conscious Coupling Framework

Email: [email protected]